Family Follow Up

At Eastgate Funeral Service and Parkway Funeral Service, our care for families does not end with the funeral.  Each family that we serve will receive our family survey form, which when completed, allows us the opportunity to learn more about how we serve our community and whether or not we were able to address every need of the family.  The survey enables us to improve our service to families in the future. Please take a moment to read some of the wonderful testimonials received from families served:

“We were very pleased with the professionalism of every detail.  Everyone showed such care and sympathy.  Parkway made this tragic event in our life something we will always remember.  I felt they were part of making the world stop for a day to give tribute to our son….Joe is our new ‘best friend’.”
-C.L., Bismarck

“The Services and Staff were excellent!”
-C. G., Bismarck

“Lois was so helpful in final details.  Our family has known the Eastgate family for years.  They run a very fine business and are well respected.  Mother looked absolutely beautiful.  Having been in a nursing facility for years-the funeral home made her up so well-she looked like she did 10 years ago!  The grandchildren said she looked just like we remembered her-her friends said she looked like she was ready to play bridge again.”
-J.G., Bismarck

“(We were) totally satisfied and appreciative of presence and continued assistance at the church and prior to and after the funeral mass.  Bob Eastgate provided service I didn’t know we needed-we’re very thankful.  The atmosphere/ambiance of the facility is excellent – very professional, kind, considerate, and available.”
-M.M.. Bismarck

“The staff was very helpful, but I was very impressed with how my grandmother looked.  Several people mentioned they were so impressed that it helped them decide to use your services.”
-D.T., Bismarck

“We were very satisfied.  Many changes were made (by us) and they were very accommodating.  I have worked with Eastgate for many years, and wouldn’t go anyplace else.  The directors are great, so friendly and comforting.”
-S. B., Bismarck

“Mark was a very concerned person.  Like he knew what our feelings were.  Let us take our time, made us feel very comfortable.  Parkway seems like such a peaceful place.  All the staff at Parkway was very caring."
–D.W., Bismarck

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